[Resolved] Moodle Plugin Install throws Error 500

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This topic contains 3 replies, has 2 voices, and was last updated by  Joshua Parker 1 year, 5 months ago.

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  • #152

    Just recently re-installing Edutrac on Hostgator shared webhost, configured my moodle installation, then installed the moodle plugin… Once the Plugin is activated it goes straight to error 500. I’ve recursed the permissions to the plugin and all subdirectories, but the only way to get Edutrac back online is to delete the plugin. I updated Edutrac with the latest update prior to doing all of this. Helpppppp!!!!!!

    #154

    Joshua Parker
    Keymaster

    Ok, are there any errors in the eduTrac SIS error logs (/app/tmp/logs/*.txt)?

    #155

    Yes Joshua, unfortunately its all greek to me, or in this case MySQL LOL… Here is the following:

    #5 /home4/sshsmedic1/public_html/edutrac/app/functions/core-function.php(291): app\src\Log->setError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147)
    #6 [internal function]: logError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147, Array)
    #7 /home4/sshsmedic1/public_html/edutrac/app/functions/core-function.php(147): file_get_cont in /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php on line 247
    [22-Apr-2016 01:57:10 Asia/Manila] PHP Fatal error:  Uncaught exception ‘PDOException’ with message ‘SQLSTATE[HY000]: General error: 2006 MySQL server has gone away’ in /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php:247
    Stack trace:
    #0 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(247): PDOStatement->execute(Array)
    #1 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(1078): Liten\Orm->query(‘INSERT INTO err…’, Array)
    #2 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(1264): Liten\Orm->insert(Array)
    #3 /home4/sshsmedic1/public_html/edutrac/app/src/Log.php(91): Liten\Orm->save()
    #4 /home4/sshsmedic1/public_html/edutrac/app/src/Log.php(125): app\src\Log->logError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147)
    #5 /home4/sshsmedic1/public_html/edutrac/app/functions/core-function.php(291): app\src\Log->setError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147)
    #6 [internal function]: logError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147, Array)
    #7 /home4/sshsmedic1/public_html/edutrac/app/functions/core-function.php(147): file_get_cont in /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php on line 247
    [22-Apr-2016 01:57:10 Asia/Manila] PHP Fatal error:  Uncaught exception ‘PDOException’ with message ‘SQLSTATE[HY000]: General error: 2006 MySQL server has gone away’ in /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php:247
    Stack trace:
    #0 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(247): PDOStatement->execute(Array)
    #1 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(1078): Liten\Orm->query(‘INSERT INTO err…’, Array)
    #2 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(1264): Liten\Orm->insert(Array)
    #3 /home4/sshsmedic1/public_html/edutrac/app/src/Log.php(91): Liten\Orm->save()
    #4 /home4/sshsmedic1/public_html/edutrac/app/src/Log.php(125): app\src\Log->logError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147)
    #5 /home4/sshsmedic1/public_html/edutrac/app/functions/core-function.php(291): app\src\Log->setError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147)
    #6 [internal function]: logError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147, Array)
    #7 /home4/sshsmedic1/public_html/edutrac/app/functions/core-function.php(147): file_get_cont in /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php on line 247
    [22-Apr-2016 01:57:10 Asia/Manila] PHP Fatal error:  Uncaught exception ‘PDOException’ with message ‘SQLSTATE[HY000]: General error: 2006 MySQL server has gone away’ in /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php:247
    Stack trace:
    #0 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(247): PDOStatement->execute(Array)
    #1 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(1078): Liten\Orm->query(‘INSERT INTO err…’, Array)
    #2 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(1264): Liten\Orm->insert(Array)
    #3 /home4/sshsmedic1/public_html/edutrac/app/src/Log.php(91): Liten\Orm->save()
    #4 /home4/sshsmedic1/public_html/edutrac/app/src/Log.php(125): app\src\Log->logError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147)
    #5 /home4/sshsmedic1/public_html/edutrac/app/functions/core-function.php(291): app\src\Log->setError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147)
    #6 [internal function]: logError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147, Array)
    #7 /home4/sshsmedic1/public_html/edutrac/app/functions/core-function.php(147): file_get_cont in /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php on line 247
    [22-Apr-2016 01:57:10 Asia/Manila] PHP Fatal error:  Uncaught exception ‘PDOException’ with message ‘SQLSTATE[HY000]: General error: 2006 MySQL server has gone away’ in /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php:247
    Stack trace:
    #0 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(247): PDOStatement->execute(Array)
    #1 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(1078): Liten\Orm->query(‘INSERT INTO err…’, Array)
    #2 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(1264): Liten\Orm->insert(Array)
    #3 /home4/sshsmedic1/public_html/edutrac/app/src/Log.php(91): Liten\Orm->save()
    #4 /home4/sshsmedic1/public_html/edutrac/app/src/Log.php(125): app\src\Log->logError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147)
    #5 /home4/sshsmedic1/public_html/edutrac/app/functions/core-function.php(291): app\src\Log->setError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147)
    #6 [internal function]: logError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147, Array)
    #7 /home4/sshsmedic1/public_html/edutrac/app/functions/core-function.php(147): file_get_cont in /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php on line 247
    [22-Apr-2016 01:57:10 Asia/Manila] PHP Fatal error:  Uncaught exception ‘PDOException’ with message ‘SQLSTATE[HY000]: General error: 2006 MySQL server has gone away’ in /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php:247
    Stack trace:
    #0 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(247): PDOStatement->execute(Array)
    #1 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(1078): Liten\Orm->query(‘INSERT INTO err…’, Array)
    #2 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(1264): Liten\Orm->insert(Array)
    #3 /home4/sshsmedic1/public_html/edutrac/app/src/Log.php(91): Liten\Orm->save()
    #4 /home4/sshsmedic1/public_html/edutrac/app/src/Log.php(125): app\src\Log->logError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147)
    #5 /home4/sshsmedic1/public_html/edutrac/app/functions/core-function.php(291): app\src\Log->setError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147)
    #6 [internal function]: logError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147, Array)
    #7 /home4/sshsmedic1/public_html/edutrac/app/functions/core-function.php(147): file_get_cont in /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php on line 247
    [22-Apr-2016 01:57:10 Asia/Manila] PHP Fatal error:  Uncaught exception ‘PDOException’ with message ‘SQLSTATE[HY000]: General error: 2006 MySQL server has gone away’ in /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php:247
    Stack trace:
    #0 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(247): PDOStatement->execute(Array)
    #1 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(1078): Liten\Orm->query(‘INSERT INTO err…’, Array)
    #2 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(1264): Liten\Orm->insert(Array)
    #3 /home4/sshsmedic1/public_html/edutrac/app/src/Log.php(91): Liten\Orm->save()
    #4 /home4/sshsmedic1/public_html/edutrac/app/src/Log.php(125): app\src\Log->logError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147)
    #5 /home4/sshsmedic1/public_html/edutrac/app/functions/core-function.php(291): app\src\Log->setError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147)
    #6 [internal function]: logError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147, Array)
    #7 /home4/sshsmedic1/public_html/edutrac/app/functions/core-function.php(147): file_get_cont in /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php on line 247
    [22-Apr-2016 01:57:10 Asia/Manila] PHP Fatal error:  Uncaught exception ‘PDOException’ with message ‘SQLSTATE[HY000]: General error: 2006 MySQL server has gone away’ in /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php:247
    Stack trace:
    #0 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(247): PDOStatement->execute(Array)
    #1 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(1078): Liten\Orm->query(‘INSERT INTO err…’, Array)
    #2 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(1264): Liten\Orm->insert(Array)
    #3 /home4/sshsmedic1/public_html/edutrac/app/src/Log.php(91): Liten\Orm->save()
    #4 /home4/sshsmedic1/public_html/edutrac/app/src/Log.php(125): app\src\Log->logError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147)
    #5 /home4/sshsmedic1/public_html/edutrac/app/functions/core-function.php(291): app\src\Log->setError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147)
    #6 [internal function]: logError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147, Array)
    #7 /home4/sshsmedic1/public_html/edutrac/app/functions/core-function.php(147): file_get_cont in /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php on line 247
    [22-Apr-2016 01:57:10 Asia/Manila] PHP Fatal error:  Uncaught exception ‘PDOException’ with message ‘SQLSTATE[HY000]: General error: 2006 MySQL server has gone away’ in /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php:247
    Stack trace:
    #0 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(247): PDOStatement->execute(Array)
    #1 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(1078): Liten\Orm->query(‘INSERT INTO err…’, Array)
    #2 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(1264): Liten\Orm->insert(Array)
    #3 /home4/sshsmedic1/public_html/edutrac/app/src/Log.php(91): Liten\Orm->save()
    #4 /home4/sshsmedic1/public_html/edutrac/app/src/Log.php(125): app\src\Log->logError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147)
    #5 /home4/sshsmedic1/public_html/edutrac/app/functions/core-function.php(291): app\src\Log->setError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147)
    #6 [internal function]: logError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147, Array)
    #7 /home4/sshsmedic1/public_html/edutrac/app/functions/core-function.php(147): file_get_cont in /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php on line 247
    [22-Apr-2016 01:57:10 Asia/Manila] PHP Fatal error:  Uncaught exception ‘PDOException’ with message ‘SQLSTATE[HY000]: General error: 2006 MySQL server has gone away’ in /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php:247
    Stack trace:
    #0 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(247): PDOStatement->execute(Array)
    #1 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(1078): Liten\Orm->query(‘INSERT INTO err…’, Array)
    #2 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(1264): Liten\Orm->insert(Array)
    #3 /home4/sshsmedic1/public_html/edutrac/app/src/Log.php(91): Liten\Orm->save()
    #4 /home4/sshsmedic1/public_html/edutrac/app/src/Log.php(125): app\src\Log->logError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147)
    #5 /home4/sshsmedic1/public_html/edutrac/app/functions/core-function.php(291): app\src\Log->setError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147)
    #6 [internal function]: logError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147, Array)
    #7 /home4/sshsmedic1/public_html/edutrac/app/functions/core-function.php(147): file_get_cont in /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php on line 247
    [22-Apr-2016 01:57:10 Asia/Manila] PHP Fatal error:  Uncaught exception ‘PDOException’ with message ‘SQLSTATE[HY000]: General error: 2006 MySQL server has gone away’ in /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php:247
    Stack trace:
    #0 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(247): PDOStatement->execute(Array)
    #1 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(1078): Liten\Orm->query(‘INSERT INTO err…’, Array)
    #2 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(1264): Liten\Orm->insert(Array)
    #3 /home4/sshsmedic1/public_html/edutrac/app/src/Log.php(91): Liten\Orm->save()
    #4 /home4/sshsmedic1/public_html/edutrac/app/src/Log.php(125): app\src\Log->logError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147)
    #5 /home4/sshsmedic1/public_html/edutrac/app/functions/core-function.php(291): app\src\Log->setError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147)
    #6 [internal function]: logError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147, Array)
    #7 /home4/sshsmedic1/public_html/edutrac/app/functions/core-function.php(147): file_get_cont in /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php on line 247
    [22-Apr-2016 01:57:10 Asia/Manila] PHP Fatal error:  Uncaught exception ‘PDOException’ with message ‘SQLSTATE[HY000]: General error: 2006 MySQL server has gone away’ in /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php:247
    Stack trace:
    #0 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(247): PDOStatement->execute(Array)
    #1 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(1078): Liten\Orm->query(‘INSERT INTO err…’, Array)
    #2 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(1264): Liten\Orm->insert(Array)
    #3 /home4/sshsmedic1/public_html/edutrac/app/src/Log.php(91): Liten\Orm->save()
    #4 /home4/sshsmedic1/public_html/edutrac/app/src/Log.php(125): app\src\Log->logError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147)
    #5 /home4/sshsmedic1/public_html/edutrac/app/functions/core-function.php(291): app\src\Log->setError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147)
    #6 [internal function]: logError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147, Array)
    #7 /home4/sshsmedic1/public_html/edutrac/app/functions/core-function.php(147): file_get_cont in /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php on line 247
    [22-Apr-2016 01:57:10 Asia/Manila] PHP Fatal error:  Uncaught exception ‘PDOException’ with message ‘SQLSTATE[HY000]: General error: 2006 MySQL server has gone away’ in /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php:247
    Stack trace:
    #0 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(247): PDOStatement->execute(Array)
    #1 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(1078): Liten\Orm->query(‘INSERT INTO err…’, Array)
    #2 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(1264): Liten\Orm->insert(Array)
    #3 /home4/sshsmedic1/public_html/edutrac/app/src/Log.php(91): Liten\Orm->save()
    #4 /home4/sshsmedic1/public_html/edutrac/app/src/Log.php(125): app\src\Log->logError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147)
    #5 /home4/sshsmedic1/public_html/edutrac/app/functions/core-function.php(291): app\src\Log->setError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147)
    #6 [internal function]: logError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147, Array)
    #7 /home4/sshsmedic1/public_html/edutrac/app/functions/core-function.php(147): file_get_cont in /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php on line 247
    [22-Apr-2016 01:57:10 Asia/Manila] PHP Fatal error:  Uncaught exception ‘PDOException’ with message ‘SQLSTATE[HY000]: General error: 2006 MySQL server has gone away’ in /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php:247
    Stack trace:
    #0 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(247): PDOStatement->execute(Array)
    #1 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(1078): Liten\Orm->query(‘INSERT INTO err…’, Array)
    #2 /home4/sshsmedic1/public_html/edutrac/Liten/Orm.php(1264): Liten\Orm->insert(Array)
    #3 /home4/sshsmedic1/public_html/edutrac/app/src/Log.php(91): Liten\Orm->save()
    #4 /home4/sshsmedic1/public_html/edutrac/app/src/Log.php(125): app\src\Log->logError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147)
    #5 /home4/sshsmedic1/public_html/edutrac/app/functions/core-function.php(291): app\src\Log->setError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147)
    #6 [internal function]: logError(2, ‘file_get_conten…’, ‘/home4/sshsmedi…’, 147, Array)
    #7 /home4/sshsmedic1/public_html/edutrac/app/functions/core-function.php(147): file_get_cont in

    #163

    Joshua Parker
    Keymaster

    Hmm, those only refer to error logging. What release of eduTrac SIS do you have installed?

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